The following privacy policy informs you about how we manage the private data provided by the users to Genes2Me Private Limited affiliated websites (including subsidiaries and associated websites). This privacy policy is however limited to the Genes2Me Private Limited controlled websites and not to the data gathered by users’ offline activity. This private policy is linked to the user’s usage of Genes2Me Private limited websites, which is further linked to the Terms of Use and Conditions.

Please read the following privacy policy carefully before using the Genes2Me Private limited websites or allowing us to gather any personal information to us.


This website is owned and operated by Genes2Me Private Limited. In the websites, we correspondingly use the terms “we”, “us” and “our”, which majorly refer to the Genes2Me Private Limited.

Genes2Me Private Limited offers you to view this website, to gather all the information, access various tools and services from the website after your acceptance of all the terms, conditions, notices, and policies defines by us.

When you visit our website and/or purchase a product from the website, you agree to use our “services”. Therefore, you are bound to follow the terms and conditions, including those additional terms and conditions and policies given here or available to you by the hyperlink. Every user engaging in the website is bound to follow these terms and conditions, including without limitation users who are customers, merchants, browsers, vendors, and/or contributors of content.

Before accessing or using our website, please read these Terms and Conditions carefully. When you access or use any part of our website, you agree to be bound by the terms and conditions. If you object to any part of any terms and conditions on offer, then you may not access the website or use any services. Acceptance of the website is expressly limited to the use of the terms and conditions.

If we add any feature or tools to the website, the current store or product shall also be subject to the Terms and Conditions. You can easily review the current version of our terms and conditions at any time you like on our page. Genes2Me reserve the sole rights of updating, changing, or replacing any part of these terms and conditions. In case of any change to the website, you check our posts updates or any changes related to the matter. Your continued use of our website denotes that you agree to the new terms and conditions and policies.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Application means the software program provided by the Genes2Me downloaded by You on any electronic device
  • Company Genes2Me Private Limited. In the App and website, we correspondingly use the terms “we”, “us” and “our”, which majorly refer to the Genes2Me Private Limited.
  • Country refers to: India
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

  • Full name
  • Date of Birth
  • Age
  • Gender
  • Aadhar Number
  • Email
  • Phone verification with OTP
  • Address
  • Country
  • State
  • Pincode

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as User will need to enter personal information into the App, including full name, gender, date of birth, phone number, full address, email address and other personal information of our Service that You visit, the time and date of Your visit.

Information Collected while Using the Application with permission

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Pictures and other information from your Device’s camera and photo library
  • We require your camera permission to capture the test results.
  • We store this captured image as result of yourself test kit.
  • We are submitting this test result with ICMR as per government norms.

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide testing services to the users, including medical tests and support.
  • To maintain a record of a User’s contact with Genes2Me to find solutions when the User contacts Genes2Me or any government authority.
  • To submit the report to ICMR or any other government regulations as required per norms.
  • Where required by applicable laws governing the use of the Genes2Me Covieasy App, including for the purposes of applicable regulatory requirements, quality management, including product development and improvement, safety, performance, and vigilance.
  • where necessary to establish, exercise, or defend legal claims; and as otherwise required by applicable law.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Deleting Your Genes2Me Covieasy App Account

If you would like to delete your Genes2Me Covieasy App account, you may do so by contacting us at

Children’s Privacy

Children may be tested using Genes2Me Covieasy App, under proper guidance. At any time, a parent/guardian may stop the collection of a child’s personal information, including health-related information, by contacting Genes2Me Discovery Solutions involved in COVID19 testing and requesting that the account be deleted. This action will delete the account associated with the child, but Genes2Me Covieasy App will retain aggregated and de-identified information and may need to retain certain personal information as required by law.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: